Frequently Asked Questions



How Does Mahatat work?

Mahatat is simple to use. Just sign up using your email address or Facebook/Twitter account and you'll have unlimited access to our entire database of popular movies & TV shows from around the globe, including the big Hollywood blockbusters along with Arabic TV shows & movies. Just find the movie/TV show you want to watch and click play.


How much does Mahatat cost?

Mahatat is only $4.99 (1.50 KD or 19 SAR) per month for unlimited streaming, with no ads. You can choose from a variety of payment options including credit card, PayPal, Knet or paying via your mobile phone account. Begin with a 7 day free trial. If you sign up using your credit card you can enjoy Mahatat for one year and the first month will be for Free! You can cancel anytime.


How can I try Mahatat for free?

After registering and selecting a payment method you will automatically start your a free 7 day trial. Unlimited watches of all our content for one week! You can cancel anytime but if you wish to continue your subscription you don't need to do anything. It will auto-renew every 30 days.


How does billing for Mahatat work?

If you enjoyed your Mahatat trial and wish to continue using the sevice, you don't have to do anything... your membership will automatically continue for as long as you choose to remain a member. The Mahatat membership is a month-to-month subscription for $4.99 USD per month. You can easily cancel anytime, online, 24 hours a day. There are no contracts or cancellation fees.


Where can I dispute a credit card charge?

Mahatat employees are here to help. If you have any issues with your billing, or if you just have a question or piece of feedback, email us at plussupport@mahatat.com


How do I cancel my membership?

You may cancel your Mahatat subscription at any time, 24 hours a day, via the 'Settings' in your mobile device or the web.


What devices, and how many simultaneous movies/TV shows, can I watch on Mahatat?

Mahatat is available on iOS and Android devices for mobile, and you can watch our content from your computer, laptop, etc. Your subscription allows for unlimited streams on up to 5 devices.


Can I download the movie locally to my hard drive instead of streaming?

Currently, Mahatat is a streaming-only service and will require an active internet connection. However, we'll remember your progress when watching movies & TV shows so you can jump back in later where you left off.


Are Mahatat movies in HD?

Yes! Mahatat videos are in Hi-Def when available.


Where is Mahatat available?

Currently, Mahatat is available in these countries: Saudi Arabia, Bahrain, UAE, Kuwait, Qatar, Oman, Lebanon, Jordan, Egypt, Morocco, Algeria, Tunisia, Iraq and Yemen In other words, if you're seeing this FAQ, Mahatat is available to you right now!


Where can I recommend a movie or TV show to add to your database?

We'd love to know what you want to see! If there's a movie or TV show that you think we should have, just email us at plusrecommend@mahatat.com and we'll put it on the list for consideration.


If I have an issue/problem with Mahatat, where can I contact you?

We're here to help! We have 24/7/365 support. Just email us at plussupport@mahatat.com


What kind of movies does Mahatat have?

We have a large selection of the best TV shows & movies from Hollywood and the Arabic world. Our extensive library of movies and TV shows grows by the day.


Help! I'm unable to log into my account

Ack! No problem, just email us at plussupport@mahatat.com and we'll get you fixed up!


Where can I watch Mahatat content?

Absolutely anywhere you have an internet connection on any computer and iOS/Android mobile devices. Mahatat is currently available in these countries: Saudi Arabia, Bahrain, UAE, Kuwait, Qatar, Oman, Lebanon, Jordan, Egypt, Morocco, Algeria, Tunisia, Iraq and Yemen


I already have a Mahatat account, do I need to create a Mahatat account?

Nope! Your Mahatat account gets the Mahatat status once you start the trial. All your login information stays the same. Welcome to Mahatat!


Who can see what I watch on Mahatat?

Mahatat believes in open access & sharing with friends. However, you have full control over your privacy settings and can control who to share your watch history with.


Do you have a contact phone number I can reach you at?

You bet! You can reach us at +965 94123333. Send us a WhatsApp message and our team will get back to you as soon as possible.


How fast does my Internet speed need to be?

As a rule, 'the higher the speed the better the quality.' We recommend speeds of at least 0.5Mbps.


How can I watch Mahatat content on my TV?

There are lots of options to get Mahatat content on your home TV. For example: via Airplay from your MAC/iOS device to Apple TV and connecting your laptop to your TV. We will be rolling out on other devices and will keep you informed.

Have a specific question?
Write to our support team, we will answer all your questions